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Tips for Perak Entrepreneurs Transitioning to Digital Systems
prepared by clicks@perak pada 27 May 2025
In today’s fast-paced digital era, more and more entrepreneurs are shifting towards digital systems to manage their businesses more efficiently.
Whether you run a food stall, a small boutique, or an online business, adopting digital tools can offer many advantages — such as faster transactions, broader customer reach, and more organized management.
However, this transformation requires planning, understanding, and a willingness to learn new things. This article provides practical tips to help entrepreneurs make the digital transition with confidence and structure.
Understand Your Business Needs
The first step before investing in any digital tool is identifying what your business truly needs.
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Determine the type of digital system that suits you, such as POS (Point of Sale), e-wallets, or online ordering systems.
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Decide whether you need a website, mobile app, or e-commerce account on platforms like Shopee or Lazada.
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Explore tools that support daily operations, such as automated invoicing, digital accounting, and CRM (Customer Relationship Management) systems.
Adopt Digital Payment Platforms
Digital payment systems are a key component of modern operations, as they simplify transactions and increase customer trust.
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Register with trusted e-wallet providers such as Touch 'n Go eWallet, Boost, MAE, and Clicks@Perak.
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Display QR codes at your counter to receive cashless payments with ease.
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Train your staff to assist customers who are new to using these payment methods.
Note: Clicks@Perak is a state-led initiative that supports digital economy adoption — ideal for small and medium-sized businesses.
Build a Strong Online Presence
A strong digital presence helps you reach more customers, both locally and beyond.
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Set up business profiles on social media platforms like Facebook, Instagram, and TikTok.
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Share customer testimonials, promotions, and engaging content to attract attention.
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Join online marketplaces such as Shopee, Lazada, or PG Mall.
Use Stock and Sales Management Systems
These systems save time and help you make data-driven business decisions.
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Use apps like StoreHub, Vend, or even simple tools like Google Sheets to track inventory.
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Monitor daily, weekly, and monthly sales performance.
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Identify best-selling products and those that need promotional strategies.
Join Digital Training Programs
Knowledge is key to successful digital transformation.
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Participate in workshops or courses organized by agencies like MDEC, MARA, or Clicks@Perak. -
Learn valuable skills such as digital marketing, cybersecurity, graphic design, and basic e-commerce.
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Some programs offer certificates of participation that can add value to your business profile.
Start Small and Scale Gradually
Digital transformation is not an overnight process. You can start with small steps.
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Focus on one area first, such as cashless payments or social media selling.
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Once you’re comfortable, expand to other features like websites, booking apps, or POS integration.
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Use customer feedback to guide future improvements.
Build Strategic Partnerships
The digital journey becomes easier with the right support.
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Collaborate with government agencies, NGOs, or private companies that support the digitalisation of small businesses.
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Join local digital business communities to share experiences and gain support.